---
title: "Vendor Verification & Payment Fraud Protection | RealPayee"
description: "Vendor verification and payment fraud protection for finance teams. RealPayee holds vendor bank-detail changes and high-value wires in NetSuite, QuickBooks or Xero until the real vendor contact or executive confirms, with an audit trail for auditors and cyber insurers."
url: https://realpayee.com
canonical: https://realpayee.com
updated: 2026-10-05
site: RealPayee
---

# Vendor verification that confirms the real person

> Vendor verification for every bank change and wire.

Payment fraud protection for NetSuite, QuickBooks and Xero. RealPayee holds vendor bank-detail changes and high-value wires until the real vendor contact or executive confirms on a separate channel, so a spoofed email or a deepfake call can't redirect your money.

- Works with NetSuite, QuickBooks and Xero
- Verification over SMS, Slack or Teams
- Fits your current AP process

**Book a demo:** https://realpayee.com/demo#book

## Vendor fraud hides in routine requests

Vendor fraud and CEO fraud don't break into your bank. They ask nicely, as someone you trust.

### Vendor impersonation fraud

A look-alike email from “your supplier” asks AP to update its bank details. The next invoice pays a fraudster. In the AFP 2025 survey, 60% of BEC victims cited vendor impersonation.

### CEO fraud wire request

A rushed, confidential request to wire funds today, sent from a spoofed or compromised executive mailbox and timed for when the real CEO is travelling.

### Deepfake CFO call

In 2024, an Arup employee sent about $25.6M across 15 transfers after a video call where the “CFO” and colleagues were deepfakes. Seeing a face is no longer proof.

## Business email compromise, by the numbers

- **$3.0B** - reported lost to business email compromise (BEC) in 2025, across 24,768 complaints to the FBI's IC3 ([FBI IC3 2025 report, via McDonald Hopkins](https://www.mcdonaldhopkins.com/insights/news/the-sobering-truth-of-the-fbis-2025-internet-crime-complaint-center-report))
- **74%** - of organizations were targeted by business email compromise in 2025 ([AFP 2026 Payments Fraud and Control Survey](https://www.financialprofessionals.org/about/learn-more/press-releases/Details/over-75-percent-of-us-firms-experienced-payments-fraud-in-2025-while-ai-adoption-for-fraud-mitigation-lags))
- **17%** - of organizations use AI for payment fraud prevention, while 76% faced attempted or actual payments fraud ([AFP 2026 Payments Fraud and Control Survey](https://www.financialprofessionals.org/about/learn-more/press-releases/Details/over-75-percent-of-us-firms-experienced-payments-fraud-in-2025-while-ai-adoption-for-fraud-mitigation-lags))

## Payment fraud prevention in four steps

Hold the payment, verify the person, then release. RealPayee only steps in when a request is risky.

1. **Detect** - RealPayee watches your ERP or AP tool for vendor bank-detail changes and payments above the threshold you set.
2. **Hold** - The change or payment is paused automatically, so nothing is released while the request is unconfirmed.
3. **Verify the person** - We contact the vendor's known contact or the real executive out-of-band, by SMS, Slack or Teams, for a phone-bound approval or ID plus live selfie.
4. **Release and audit** - Verified requests are released; failed ones are blocked and flagged. Every step is written to an audit record your auditors and cyber insurer can review.

## AP fraud detection, case by case

Accounts payable fraud detection with a case file for every hold, from the changed bank details to the person who confirmed them.

### See exactly what changed

Old and new bank details side by side, with the risk signals that triggered the hold.

### Ask the known contact

The vendor contact or executive confirms on a channel already on file. No account, about a minute.

### Set rules once

Holds and thresholds run every time, and every decision is written to an exportable audit record.

## Wire fraud prevention for finance

One verification step that protects AP, controllers, CFOs and auditors.

### AP manager: No more judgment calls

Vendor bank-change requests stop landing on your desk as judgment calls. RealPayee holds them and gets the real vendor contact to confirm, so your team never has to guess whether an email is genuine.

[Learn about vendor verification](https://realpayee.com/vendor-verification)

### Controller: Controls that always run

Set thresholds once. Every wire above them is held and verified out-of-band, with no manual step to forget at month-end.

[Learn about wire fraud prevention](https://realpayee.com/wire-fraud-prevention)

### CFO: Your name stays yours

Urgent requests “from you” by email, voice or video are confirmed on your bound phone before anything is released. A deepfake can't approve on your behalf.

[Learn about CEO fraud and deepfakes](https://realpayee.com/ceo-fraud)

### Auditor & insurer: Evidence, not assurances

Each verification leaves a timestamped record: what changed, who was contacted, on which channel and what they confirmed. Easy to sample, and easy to hand to a cyber insurer.

[Compare verification approaches](https://realpayee.com/compare)

## Payment fraud protection that checks people

Not just the bank account, but the real person who asked for the change.

- **Verifies the requester** - Bank account verification tells you an account exists and matches a name. RealPayee confirms the real vendor contact or executive actually asked for the change.
- **Enforced callback verification** - The hold is enforced in the workflow, not a checklist. No more “I'll call them after this batch.”
- **Deepfake-resistant approvals** - Phone-bound approval and ID plus live-selfie checks don't rely on recognising a voice or a face on a call.
- **Audit-ready evidence** - Each verification produces a timestamped record of who was contacted, how, and what they confirmed, ready for audit and cyber-insurance reviews.

## Built to work with

NetSuite, QuickBooks, Xero, Bill.com, Ramp, Slack, Microsoft Teams

## Vendor verification software pricing

Simple monthly plans that scale with your vendor and payment volume.

### Starter - $250/mo

For finance teams that want every vendor bank change and large wire verified.

- 1 ERP or AP connection
- Vendor bank-change and wire holds
- Out-of-band verification via SMS, Slack or Teams
- Audit record export
- Priority support

Get started: https://realpayee.com/demo#book

### Growth - From $750/mo

For finance teams with growing vendor and payment volume across entities.

- Multiple entities and connections
- Custom thresholds and approval rules
- ID + live-selfie verification
- Auditor and insurer reporting

Get started: https://realpayee.com/demo#book

### Enterprise - Custom

For larger organizations with complex approval chains and security reviews.

- Custom integrations
- SSO and role-based access
- Security review support
- Dedicated onboarding

Talk to sales: https://realpayee.com/demo#book

## Payment fraud questions, answered

Vendor fraud, CEO fraud, BEC and how RealPayee fits in.

### What is vendor verification?

Vendor verification is the process of confirming that a vendor, and any change to its payment details, is genuine before you pay. Good vendor verification checks both the bank account and the person asking for the change, using contact details already on file rather than the details in the request. Read our [vendor verification guide](https://realpayee.com/vendor-verification).

### What is vendor fraud?

Vendor fraud is any scheme that uses a real or fake supplier to take money from a business. The most common form today is vendor impersonation: a fraudster poses as a known supplier, asks AP to update bank details, and collects the next legitimate payment. Fake invoices and insider-created vendors are other forms. See [vendor fraud types](https://realpayee.com/vendor-fraud).

### How do you prevent payment fraud?

Prevent payment fraud by never trusting a payment instruction on the channel it arrived on. Hold every vendor bank-detail change and high-value wire, confirm it with a known contact through a separate channel, require dual approval above a threshold, and keep an audit record. Positive pay and account validation help, but neither verifies the requester.

### What is CEO fraud?

CEO fraud is a scam in which a criminal impersonates an executive, usually the CEO or CFO, to pressure an employee into sending an urgent wire or sharing sensitive data. It is also called executive impersonation or whaling, and it is a form of business email compromise. It increasingly uses AI voice and deepfake video. More on [CEO fraud](https://realpayee.com/ceo-fraud).

### What is business email compromise (BEC)?

Business email compromise (BEC) is fraud in which attackers use a spoofed, look-alike or hacked email account to trick a business into sending money. Typical BEC scams include fake vendor bank changes, fake invoices and urgent executive wire requests. The FBI's IC3 recorded about $3.0B in reported BEC losses in 2025.

### How do you verify a vendor bank account change?

Verify a vendor bank account change by contacting the vendor through a phone number or contact already on file, never the details in the change request. Confirm the new details with a named person, hold payments until they confirm, and record who confirmed what and when. Our free [bank-change policy template](https://realpayee.com/templates/vendor-bank-change-policy) lays out each step.

### Can deepfakes be used for wire fraud?

Yes. In 2024, an Arup employee sent about $25.6M across 15 transfers after a video call in which the “CFO” and colleagues were deepfakes. AI voice and video can now imitate executives convincingly, so a face or voice on a call is not proof. Verification needs a channel the real person controls, such as their bound phone.

### What is positive pay, and does it stop vendor fraud?

Positive pay is a bank service that matches checks or ACH payments against the list your company issued and flags anything that doesn't match. It works well against altered and counterfeit checks. It does not stop vendor fraud where you approve a payment to a fraudster's account yourself, because that payment matches your own records.

### What is RealPayee?

RealPayee is vendor verification and payment fraud protection software for finance teams. It holds vendor bank-detail changes and high-value wires in NetSuite, QuickBooks or Xero, confirms each request with the real vendor contact or executive on a separate channel, then releases or blocks it and keeps an audit record.

### How is RealPayee different from bank account verification tools?

Bank account verification tools such as Eftsure or Trustpair check that account details are valid and match the vendor's records. RealPayee checks that the real person behind the request, the vendor's known contact or your executive, actually approved it. The two are complementary, and many teams will want both. See our [comparison](https://realpayee.com/compare).

### Does RealPayee replace callback verification?

It automates and enforces callback verification. Instead of an AP clerk calling a number that may come from the fraudulent email, RealPayee contacts the person on file through a separate channel, and the payment stays on hold until they confirm. Our [bank-change policy template](https://realpayee.com/templates/vendor-bank-change-policy) covers the manual process too.

### Which ERPs does RealPayee integrate with?

RealPayee integrates with NetSuite, QuickBooks and Xero, plus Bill.com and Ramp. Verification requests go out by SMS, Slack or Microsoft Teams, so vendors and executives confirm on a channel they already use.

### What does a vendor see when asked to verify a bank change?

They get a short message on a channel already on file, not the one the request came from, and confirm with a phone-bound approval. Higher-risk requests ask for ID plus a live selfie. It takes about a minute, and neither vendors nor executives need a RealPayee account.

### Is RealPayee secure?

RealPayee requests only the minimum ERP permissions it needs to watch vendor records and payments. Security documentation is available on request, so your team can review it before connecting anything.

### How much does RealPayee cost?

Starter is $250 per month, Growth plans start from $750 per month, and Enterprise pricing is custom for larger organizations with complex approval chains. [Book a demo](https://realpayee.com/demo#book) to find the right plan for your payment volume.

### How do I get started with RealPayee?

[Book a demo](https://realpayee.com/demo#book). We connect your ERP and set your hold rules and thresholds in one onboarding call, and RealPayee starts holding risky bank changes and wires from day one.

## Prevent payment fraud before payday

Book a demo and put out-of-band vendor verification in front of your next vendor bank change or high-value wire.

Book a demo: https://realpayee.com/demo#book

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